Privacy Policy

Hancers values your privacy and respects the trust you place in us. This Privacy Policy explains how we handle the information collected through our website https://hancers.com. It applies to all current and previous visitors to our website. By visiting or using our website, you agree to the terms of this policy.

Information We Collect

• Contact Information:

We may collect details such as your name, email, phone number, street address, city, state, Pincode, country, and IP address.

• Payment and Billing Information:

When you shop with us, we may collect your billing name, address, and payment method. We do not collect or store your credit/debit card details. Payment processing is handled by our partner *****

• Information You Post:

We may collect content that you share in public spaces on our website or third-party social media pages linked to https://hancers.com.

• Demographic Information:

We may gather demographic details that you provide when using our site, such as during surveys.

• Other Information:

We may collect data like your IP address, browser type, the site you came from, the pages you visit, and how long you stay on our site. We may also gather information about the mobile device or operating system you use.

• Cookies:

We may place cookies in your browser to enhance website functionality, record analytics, store preferences, and enable advertisements, including personalized ads.

How We Collect Information

• Direct Collection:

We collect information when you sign up, make a purchase, or post a review/comment on our site. Information may also be collected when you contact us via customer service or social media.

• Passive Collection:

We use tools like Google Analytics, browser cookies, and web beacons to collect information about your site usage.

• Third-Party Sources:

If you use social media features integrated with our website, we may receive information from those platforms (e.g., your name and email).

How We Use Your Information

• To Contact You:

We may use your information for promotional or transactional purposes.

• To Respond to Requests:

Your information may help us respond to questions or confirm your participation in events or contests.

• To Improve Our Services:

We may use your data to enhance your experience on our website by personalizing content based on your preferences.

• To Understand Trends:

Information may be used to study site trends and customer interests, improving our website and products.

• For Security:

We may use your data to protect our business, website, and customers.

• For Marketing:

We may send details about new products, special promotions, or offers.

• Transactional Communications:

Emails or SMS related to your purchases, account details, or support requests may be sent to you.

Sharing Information with Third Parties

• Service Providers:

We may share your information with vendors who help manage payments, logistics, and messaging services.

• Legal Compliance:

We may share information if required by law or to protect ourselves. This may include responding to court orders, subpoenas, or government investigations.

Email Opt-Out

• Unsubscribing from Marketing Emails:

To stop receiving promotional emails, click the “Unsubscribe” link at the bottom of any email. Processing your request may take up to 10 days. You will still receive transactional messages about purchases via email, WhatsApp, or SMS.

Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be communicated as required by law and posted on our website. Please check our website for updates.

Jurisdiction

By visiting our site, you agree that any disputes related to privacy will be governed by this policy and our website’s terms of use. Furthermore, these disputes will be governed by the laws of India.